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where doi start ? so i found this car online that they have for $13590 i called and talked to Kyle and he called back and said yes the car is available and i can go and purchase it and he asked how i was going to pay and i told him cash , he said that he has to talk to...
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1.0
#1101670
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The whole experience purchasing a new car at Huntington Beach Ford Dealership is like a nightmare to me and my wife. We just looked for an honest deal when we stepped in Huntington Beach Ford Dealership, but fell victim to their scam. We were lied to and manipulated on...
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1.0
I didn't like
  • Sales team
  • Customer services
  • Finance team
#1096161
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April 1, 2017, bought 2017 mustang eco boost from HB. Afte 16 mi of driving the engine was smoking black, smelling burnt wirings and over heat alarm came on. Told us to take to nearest Ford to be check since its covered under warranty. (sleazy advice) Towed back to HB....
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Anonymous
Smitty

Disgraceful.Black smoke is often too much gas vs airBurnt smell could be anything - and none of it good.Stick to you guns. Ford does, in fact, lose upon occasion. Ford Pinto ?...

1.4
#1029479
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Short Review on June 15, 2016

Huntington Beach Ford
#865893
1.0
Details
BEWARE CROOKS...I am latest victim of these crooks Alex & Max! Alex told me he got the manager to throw in 100,000 extended warranty, never mentioned I was being charged for it. And I didn't ask for it. Max assured me I was not being charged for any options. My fault, I trusted these jerks and was trying to get the process over with since my son was tired. Take your business elsewhere!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
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Positive Experience Review

Huntington Beach Ford
#600495
4.8
Details
Dennis my sales associate was great and made the transaction very comfortable. Great associate, i would recommend Dennis if you're in the market for a new or used ford.
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Customer service
Discounts and Special Offers
Insurance Quality
Product or Service Quality
Staff

Employee Review

Huntington Beach Ford
#564716
Dealt with service department by phone and talked to a very rude lady who acted like i was bothering her then talked to guy in service in person and he wss rude and acted like he had no time to talk to me. Will never set foot on the property again.
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Bad Dealership Review

Huntington Beach Ford
#507097
I am a 92 year old grandmother. This is the worst car dealership. Dishonest, rude, and they do not discriminate, they will take advantage of anyone. I wont go into detail on what happened to me, it seems apparent that they do this to everyone.
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Booked a service appointment online, got a receipt but no confirmation. A week later, as my appointment got closer (yes, I had to book a week ahead), I contacted the garage via online chat. The woman apologised and assured each someone would contact me the next day....
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1.0
#987249
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Told me the used car had a warranty of three years no charge:) Had to fight with Max to get my money back. He said it would take 30 days, then 3 weeks later I read the complaints and went in to see the service manager. Turned out Max never turned in my request for a...
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#816527
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i purchased a f250 truck diesel , they did not disclosed to me that i was buying a recall truck , this truck has been more in the shop that on the streets , they did not give a buyers guide ,which is fraud , they did not give me a car fax , which is fraud , they...
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1.4
Willowbrook, California
#720989
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I bought an advertised Fiesta in January, 2014 there. The salesman disclosed to me that the dealer preloaded a LoJack for an extra $795 which I accepted since it was my fault not reading the hard to find fine print in the ad. The big surprise occurred in the finance...
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Anonymous
Anonymous

Same thing happened to me. added on 2,495 service with out asking if I wanted and extended warranty .Still waiting for my refund. I will never do business with this dealership...

#719330
Reply to reviews
I purchased a 2016 F250 with all the bells and whistles with a discounted sales price "so I thought". Well it was at the end of the night and they never went over the papers in detail and I ended up paying maximum cost. I preoccupied with other things like insurance...
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Anonymous
Anonymous

Its your fault you didnt do your homework!! Their job is to max out the profit, nobody put a gun to your head man up for god sake!! SOUNDS LIKE YOU RAN INTO A SALESMEN!! LOL

Anonymous
Anonymous

You must have dealt with Alex Barajas?Pond ***

#687230
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Alex Barajas in sales led me into finance where they almost had me sign a contract with a $3100 extended warranty in it. Alex tried to keep me engaged in conversation so I would not pay attention. Really Wish I knew about this guy before I arrived there. I'm still...
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1.0
#670499
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I went to trade in on a lease and received upstanding care and no nonsense business. I recommend anyone wanting to buy new or used vehicle to buy at Huntington Beach Ford from Dan and Mike. You will not regret it! I had a great experience and would recommend Dan and...
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5.0
I liked
  • No nonsense
#601421
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