I went to trade in on a lease and received upstanding care and no nonsense business. I recommend anyone wanting to buy new or used vehicle to buy at Huntington Beach Ford from Dan and Mike. You will not regret it! I had a great experience and would recommend Dan and...Read more
- No nonsense
Positive Experience Review
Dennis my sales associate was great and made the transaction very comfortable. Great associate, i would recommend Dennis if you're in the market for a new or used ford.
Got back to the desert and saw that the salesman Alex had mislead me about the payments and finance had added a $3000 warranty into my contract. Shocked Unbelievable Now I have an additional warranty on a car that already had a 5 year powertrain warranty. The...Read more
Finance tried to slip a $2200 extended warranty into the deal. Alex Barajas in sales lied to me repeatedly with a nice big smile on his face throughout the entire process. The dealership is corrupt from the ground up and does nothing to resolve or help any potential...Read more
Dealt with service department by phone and talked to a very rude lady who acted like i was bothering her then talked to guy in service in person and he wss rude and acted like he had no time to talk to me. Will never set foot on the property again.
My experience with John and Max was the same. I had a pre approved loan from my credit union. I was lied to about the contract being only a formality but they never submitted my ck to my bank. I received a nitice from a different bank at a higher rate and hadto...Read more
Bad Dealership Review
I am a 92 year old grandmother. This is the worst car dealership. Dishonest, rude, and they do not discriminate, they will take advantage of anyone. I wont go into detail on what happened to me, it seems apparent that they do this to everyone.
I was foolish and signed a paper without reading it. Now I have a $1775 ESP warrentee that the dealership wont reemburse me for even though I told them I did not want it the very same day I bought the car. Every time I try to discuss this with someone they are rude and...Read more
Huntington Beach Ford has lost my file which has my extended warranty information. I now have a disabled f350 truck and am waiting on the finance manager to go upstairs and look through the files to find my information needed for repairs. I believe that the extended...Read more
Long story short; bought a used car here, they lied about multiple things: how they acquired the car and what service they had done. Driving away, I realize the radio antenna is broken, spent weeks calling and threatening them until they agreed to fix it. Their fix was...Read more
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