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Got back to the desert and saw that the salesman Alex had mislead me about the payments and finance had added a $3000 warranty into my contract. Shocked Unbelievable Now I have an additional warranty on a car that already had a 5 year powertrain warranty. The...
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1.6
#585526
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Finance tried to slip a $2200 extended warranty into the deal. Alex Barajas in sales lied to me repeatedly with a nice big smile on his face throughout the entire process. The dealership is corrupt from the ground up and does nothing to resolve or help any potential...
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#580727
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My experience with John and Max was the same. I had a pre approved loan from my credit union. I was lied to about the contract being only a formality but they never submitted my ck to my bank. I received a nitice from a different bank at a higher rate and hadto...
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#530122
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I was foolish and signed a paper without reading it. Now I have a $1775 ESP warrentee that the dealership wont reemburse me for even though I told them I did not want it the very same day I bought the car. Every time I try to discuss this with someone they are rude and...
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#446915
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Huntington Beach Ford has lost my file which has my extended warranty information. I now have a disabled f350 truck and am waiting on the finance manager to go upstairs and look through the files to find my information needed for repairs. I believe that the extended...
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Anonymous
Anonymous

I have a similar problem with Huntington Beach Ford. In December 2010, I purchased a brand new Ford Fusion. The finance manager asked me if I wanted the extended warranty. My...

#442697
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Long story short; bought a used car here, they lied about multiple things: how they acquired the car and what service they had done. Driving away, I realize the radio antenna is broken, spent weeks calling and threatening them until they agreed to fix it. Their fix was...
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#423712
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I WAS LOOKING FOR A VAN E-350, NOTICE THE TIRES WERE ALL BALDED AND PER THE SALES MAN "TODD" SAID "NOT A PROBLEM", THAT HE'LL GIVE US FOUR NEW TIRES. BUT LET'S GET THE DEAL GOING. SO I WENT AHEAD AND SIGN THE CONTRACT AND HE STILL SAID HE'LL GET ME NEW TIRES. I NEVER...
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Anonymous
alq

Your fault. Not in writing on contract it did not exist. Verbal orders don't go! Get real!!!!!!!!!!!

#400377
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STAY FAR FAR AWAY!!!!! This is the worst dealer I have ever encountered. They are liars and ***-artists and have the worst attitudes ever. They advertise low prices to get you in. Then when you reach a verbal agreement they push a Purchase Agreement in front of you...
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Anonymous
Debi

I totally agreed with you. I think the worst of all is this monster OMAR Z. Lies and liers.

Anonymous
THE GOOD GUY

OMAR Z. IS A GREAT GUY. HE WANTS ALL CUSTOMERS TO BE VERY VERY VERY HAPPY WITH EVERY PURCHASES. PLEASE CALL HIM AND HE WILL GLADLY HELP YOU WITH ANY PROBLEMS. HE WILL HELP ...

#330707
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Huntington Beach Ford (HB) fraudulently added an extended warranty and protection package to my 2012 Ford Fusion purchasing contract without any disclosure on 3/10/2012. When I questioned the total amount, a different from my estimation of $3000 to $4000, on the...
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Anonymous
Anonymous

Stay away from this dealership!Mr. Omar Z. who is the general manager of the dealership, posted here disgraceful defense comments without regards to any honesty or integrity e...

Anonymous
Anonymous

WOW- i was considering buying a car from them but now won't. Thank you for making this public.

#319785
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Very unprofessional staff, and the worst of them all is the manager Phil gilchrist. I bought a Mustang GT California special from this dealership in September 2010. Well spending that much money (it is a lot for me at-least) I expected great customer service etc. When...
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Anonymous
James

Thank you Mr. Omar Z. for your fine management skills. You provides HB customers with real excellent services, excellent value and quality, and excellent prices. Wow what a ...

Anonymous
frank

when i was dealing with phil it was not pleasant at all after your money is taken the party,s over and nothing promised is done :x

#313305
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